The Brief
Queen Ethelburga’s were keen to put Digital Marketing at the heart of their institution. As part of their planning process, they were looking to work with a digital partner to help identify where the key opportunities for growth lie.
More specifically they were looking to address the following questions:
Where are Queen Ethelburga’s from a digital perspective right now and where are the key opportunities for growth?
How could Queen Ethelburga’s use digital to scale performance economically?
How could Queen Ethelburga’s develop a detailed digital strategy to capitalise on the opportunity ahead?
The Strategy
Our approach was to complete a full and comprehensive digital discovery project that would provide the practical steps Queen Ethelburga’s would need to go through in order to achieve their desired digital growth
Key project highlights:
- In-depth website and tracking audit – detailed data analysis, customer journey mapping and creation of an opportunity grid
- User experience and customer experience ScoreCard
- SEO and content audit
- Student acquisition analysis covering local, national and international recommendations
- KPI and reporting audit
The Outcome
The output of this project was a detailed digital marketing strategy, content plan and supporting forecast (including admission projections) highlighting the likely return on investment (ROI) Queen Ethelburga’s could achieve by implementing a well defined data driven digital strategy.
“We were looking to work with a digital partner to help complement our existing marketing team and drive our digital performance forward. Iff Digital were able to conduct a full digital marketing discovery project and provide us with a series of practical steps to support our desired digital growth. The SEO and content audit, for example, gave us a series of recommendations to accelerate performance across brand visibility, website traffic and admission enquiries. The team at Iff Digital are great to work with and have a wealth of experience across all areas of digital marketing with extensive knowledge of both educational and commercial sectors. They take a data driven approach to their work which means that we are able to clearly measure the impact of their recommendations.”
Steven Turner – Head of King’s Magna, Queen Ethelburga’s